Team Leader - Queen Street Mall, QLD
On-site
Core
Lead a retail travel sales team in a store, driving sales performance, team development, and operational standards.
Role type
Retail team leader (travel sales)
Builds
Travel booking services and related products for customers
Domain
Travel and tourism retail
Deliverable
product features
Required skills
Team leadership, sales performance management, staff training and development, P&L management, operational compliance
Preferred skills
Experience in leadership roles, knowledge of travel industry
Responsibilities
Maintain business operating systems, meet shop budgets and P&L expectations, train new starters and provide ongoing development, motivate team to reach potential, create positive working environment, model company values, act as go-to person for team questions
Seniority
Individual contributor, first-line leadership