Store Manager
Core
Lead a retail store team to achieve sales performance, operational excellence, and exceptional customer experiences through coaching, hiring, and training.
Role type
Senior retail store manager
Builds
Retail store operations and customer service
Domain
Retail
Deliverable
product features
Required skills
Team leadership, sales strategy, operational management, recruitment, customer service, data analysis, scheduling, training, problem-solving
Preferred skills
Strategic thinking, organizational skills, active listening, technology proficiency
Technologies
Microsoft Office, POS systems, video conferencing tools
Responsibilities
Lead store staff to meet sales, service, and operational expectations; Achieve store business plans including sales and operational goals; Ensure store schedule accuracy and proper staffing; Train store team on operational functions and customer service; Create an engaged and inclusive store environment; Exceed customer expectations and achieve high Net Promoter Score (NPS).