Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Sales performance coaching, team leadership, operational planning, customer service training, staff recruitment support, data analysis via store reports, POS system operation, Microsoft Office proficiency, physical stamina for retail environment
Preferred skills
Strategic thinking, diversity and inclusion advocacy, business outreach, visual merchandising standards
Responsibilities
Coach store team to achieve sales goals, open and close store as manager on duty, train staff on operational functions and customer service, leverage store reports for business decisions, ensure proper staffing and brand standards, resolve customer concerns
Seniority
Individual Contributor, entry-level leadership