Store Lead
Core
Partner with Store Manager to support store team members, achieve sales performance, and ensure operational excellence when acting as manager on duty.
Role type
Store Lead (Retail Operations)
Builds
Retail store operations and customer experiences
Domain
Retail
Required skills
Sales leadership, team coaching, operational management, customer service, staff training, POS system operation, Microsoft Office proficiency, problem-solving, strategic thinking, organizational skills
Responsibilities
Lead store staff to achieve sales and service expectations, model company values and coach team members, communicate priorities to maximize business performance, assist in recruiting and fostering an inclusive environment, support management in achieving business plans and operational goals, train staff on internal functions and customer service standards, ensure store visual standards and brand initiatives are executed.
Seniority
Individual Contributor, Mid-level