Store Manager
Core
Lead store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.
Role type
Senior retail store manager
Builds
Retail store operations and customer experience
Domain
Retail
Deliverable
product features
Required skills
Team leadership, Sales management, Operational excellence, Recruiting and hiring, Training and development, Customer service management, Data analysis, Problem-solving
Preferred skills
Strategic thinking, Organizational skills, Active listening
Technologies
Microsoft Office, POS Systems
Responsibilities
Lead store staff in meeting sales, service, and operational expectations; Achieves store business plans, including sales, customer service and operational goals; Ensures store schedule accuracy to ensure proper staffing; Ensures store staff is trained on all internal operational functions; Leads store team to exceed customer expectations and achieve a high Net Promoter Score (NPS); Creates a steady pipeline of external talent through recruitment.
Seniority
Senior, hands-on IC