Inside Sales Coordinator
Core
Inside Sales Coordinator supporting regional sales reps to grow existing and new customers, meet sales quotas, and ensure customer satisfaction through accurate order processing and product education.
Role type
Inside Sales Coordinator
Builds
Customer relationships and sales opportunities for IT technology solutions and consulting services
Domain
IT Services / Technology Consulting
Required skills
NetSuite, Microsoft Office (PowerBI, Excel, Outlook, Word, PowerPoint), order processing, customer relationship management, sales quota tracking, product knowledge communication, supply chain basics, international shipping logistics (via careerplan.io/jobs/8226812-inside-sales-coordinator-at-trace3)
Preferred skills
Bachelor's degree in business administration, supply chain, finance, or technical field
Responsibilities
Generate new and repeat sales by gathering product information, process customer transactions and quotes, monitor shipment dates, educate customers on product features, resolve customer complaints, maintain customer files, register sales opportunities, identify satisfaction trends, escalate issues, build relationships with customers and partners.
Seniority
Entry-level to Mid-level, individual contributor
