Sales Support Associate

GurugramFull-time2026-10-05 → 2026-10-15

Hybrid

Core

Front line support to the sales organization, handling data maintenance, case triage, and enabling data-driven decisions for Account Executives.

Role type

Sales Support Associate (Tier 1)

Builds

Sales data health, case resolution workflows, and operational documentation.

Domain

Technology / Sales Operations

Deliverable

dashboards & analysis

Required skills

Salesforce administration, data cleanup and merging, ticketing systems, SQL basics, Advanced Excel/Macros, data analysis, process documentation

Preferred skills

Sales methodology knowledge, research databases (ZoomInfo, InsideView), user administration, trend identification

Responsibilities

Maintain data health (account hierarchy, contact merging), triage and resolve sales cases, update user access, identify operational trends, create SOPs and UAT scenarios

Seniority

Junior, 1.5+ years experience

About MongoDB

Public5000+ Employees

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.