Operations Specialist - Front Desk
Core
Own inbound and outbound package flow and serve as a front-of-house presence at the front desk to ensure packages are tracked, sorted, and delivered without loss or delay while providing a welcoming experience for employees, candidates, and visitors.
Role type
Logistics & Front Desk Associate
Builds
A single, well-organized shipping/receiving location and efficient package intake, storage, and hand-off processes for the office.
Domain
Corporate office operations / Logistics / Facilities
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Shipping/receiving operations, package sorting and routing, visitor management, office coordination, procurement support, inventory reconciliation, multi-tasking in fast-paced environments, physical lifting up to 40 lbs
Preferred skills
Tech startup experience, procurement/inventory systems (Coupa, SAP, NetSuite), facilities coordination, workplace experience roles, forklift certification, hardware/robotics inventory handling
Technologies
Google Workspace, Slack, visitor management systems, Coupa, Brex
Responsibilities
Receive, log, sort, and route packages, mail, and freight; coordinate outbound shipments including carrier pickups and documentation; manage front desk check-ins, sign-ins, badges, and call routing; direct foot traffic flow; support facilities operations via work order tickets; provide purchasing/procurement support and reconcile receipts and invoices
Seniority
Individual Contributor, entry to mid-level