Logistics Specialist
Core
Provide logistics support including order entry, routing, dispatching, and traffic coordination for shippers and carriers across North America.
Role type
Logistics Specialist
Builds
Efficient transportation solutions for shippers and carriers
Domain
Transportation / Logistics
Deliverable
product features
Required skills
Order entry, routing and dispatching, traffic coordination, load monitoring, driver communication, damage/shortage documentation, appointment scheduling, load validation
Preferred skills
General knowledge of transportation industry, Microsoft Office proficiency (Word, Outlook, Excel, OneNote)
Technologies
Microsoft Word, Outlook, Excel, OneNote
Responsibilities
Maintain customer profile information and enter loads from customer tenders; Update account managers and customers on load status and actions taken; Monitor daily pick-ups and deliveries to verify on-time arrival and condition; Take check calls from drivers to validate load data and delivery timing; Investigate product overages, shortages, and damages; Schedule and reschedule delivery appointments; Provide routing directions and instructions to drivers
Seniority
Individual Contributor, entry to mid-level