Senior Customer Engineer
Core
Trusted technical advisor and quota-carrying technologist driving adoption and expansion for State, Local, and Education (SLED) government customers.
Role type
Senior Customer Engineer (SLED)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and technical onboarding for public sector clients.
Domain
Public Sector (SLED, Local Government) + Cloud Security & Networking
Deliverable
product features
Required skills
Public sector sales cycles, web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, SaaS metrics, stakeholder management, presentation skills
Preferred skills
Cloudflare AI Stack (Workers AI, AI Gateway, Vectorize), LLM orchestration, RAG architectures, Python, JavaScript
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery and build bespoke architectures; oversee technical onboarding and implementation; carry variable quota for new business and account growth; conduct Quarterly Business Reviews (QBRs); automate routine tasks using AI agents.
Seniority
Senior, quota-carrying IC
