Technical Account Director
Core
Drive customer success and product iteration for global API products by gathering requirements from institutional stakeholders and analyzing client behavior to increase trading volumes.
Role type
Senior Technical Account Director (API & Product Strategy)
Builds
Global API products and strategic customer relationships for institutional crypto trading clients
Domain
Cryptocurrency exchange, Fintech, API infrastructure
Required skills
Stakeholder management, API product strategy, data analytics, relationship building, problem-solving, revenue growth
Preferred skills
Blockchain knowledge, trading experience (stocks, funds, forex, futures, options), Python, SQL, Mandarin
Technologies
Python, SQL
Responsibilities
Gather business requirements and API feedback from internal and external stakeholders; Monitor competitive landscape and translate insights into API product roadmaps; Use data analytics to identify opportunities to increase clients' trading volumes and revenue; Build and maintain strong relationships with customers and strategic partners worldwide.