TechOps Specialist
Core
Provide tactical, hands-on IT support and manage the full lifecycle of hardware and office logistics for a fast-moving startup.
Role type
TechOps Specialist (IT Support & Hardware Lifecycle)
Builds
Seamless IT experience for employees across hybrid teams
Domain
SaaS / Travel Tech
Deliverable
product features
Required skills
macOS troubleshooting, endpoint management, MDM systems, hardware lifecycle management, inventory tracking, AV system maintenance, device deployment
Preferred skills
Apple Business Manager, zero-touch deployment, hybrid team support, process improvement
Technologies
Jamf, Oomnitza, Zoom Rooms, Logitech, Polycom
Responsibilities
Serve as first line of defense for employee IT issues; manage device procurement, deployment, and re-provisioning; coordinate repairs and warranty claims; maintain conference room AV systems; handle IT onboarding for new hires; monitor hardware aging and coordinate refresh cycles.
Seniority
Mid-level, hands-on IC
