Service Advisor – BYD Castle Hill
Core
Front-desk liaison managing customer appointments, work orders, and maintenance coordination for an electric vehicle dealership.
Role type
Service Advisor
Builds
After-sales service operations for BYD electric vehicles
Domain
Automotive / Electric Vehicles
Deliverable
client delivery
Required skills
Appointment management, work order preparation, customer communication, warranty policy implementation, parts ordering coordination, pre-delivery inspection support
Preferred skills
BYD/Toyota operations familiarity, computer proficiency, valid driver's license
Responsibilities
Manage customer maintenance appointments, receive customers and prepare work orders, coordinate maintenance progress, prepare vehicles for delivery, handle delivery and return processes, follow up on customer satisfaction, order special parts, implement warranty policies, support pre-delivery inspections
Seniority
Mid-level, hands-on IC