Technical Account Director
Core
Drive customer success and product iteration for global API products by gathering requirements from institutional stakeholders and translating market insights into actionable roadmaps.
Role type
Senior Technical Account Director (API & Product Strategy)
Builds
Global API products and strategic customer relationships
Domain
Cryptocurrency exchange, Fintech, Institutional Trading
Required skills
API product management, stakeholder management, data analytics, competitive landscape analysis, strategic partnership building, problem-solving, revenue growth strategies
Preferred skills
Blockchain/DeFi knowledge, financial trading experience (stocks, forex, futures), Python, SQL, Mandarin language proficiency
Technologies
Python, SQL
Responsibilities
Gather business requirements and API feedback from internal and external stakeholders to improve global API products. Monitor competitive landscape and industry trends to translate insights into API product roadmaps. Use data analytics to generate insights into client behavior and identify revenue opportunities. Build and maintain strong relationships with customers and strategic partners worldwide.
Seniority
Senior, hands-on IC with strategic oversight