Retail Customer Service - Banking
Core
Regional relief customer service representative supporting daily branch operations and transactions across multiple locations.
Role type
Retail banking customer service representative
Builds
Branch operations and customer service delivery
Domain
Retail banking
Deliverable
product features
Required skills
Cash handling, transaction processing, customer service, digital banking education, record keeping, adaptability, communication
Preferred skills
Previous banking or retail experience, driver's licence, reliable vehicle access
Responsibilities
Process deposits, withdrawals, transfers, and payments; handle cash accurately; assist with account enquiries; educate customers on digital banking; refer complex enquiries; maintain accurate records; support branch operational tasks; travel between branches.
Seniority
Entry-level / Casual