Sr. Account Manager
Core
Sr. Account Manager responsible for the success, retention, and growth of a broad portfolio of Brand Partners on a global design material marketplace.
Role type
Senior Account Manager (Portfolio Management)
Builds
Brand Partner retention, engagement, and adoption of Material Bank platform
Domain
Architecture & Design (A&D) / Marketplace / B2B SaaS
Deliverable
client delivery
Required skills
Portfolio management, data analysis, automation/AI adoption, stakeholder management, strategic communication, retention strategies, cross-functional collaboration
Preferred skills
Experience in design/building products, A&D, technology, or marketplaces; Customer Success or Partner Success background
Technologies
Data analytics tools, automation platforms, AI tools, webinar/training platforms
Responsibilities
Manage a portfolio of 150+ Brand Partners; Analyze performance data to identify trends and opportunities; Deliver proactive engagement and educational content; Resolve partner needs and surface opportunities; Collaborate with cross-functional teams to improve partner experience
Seniority
Senior, hands-on IC