Global Operations Associate
Core
Front-line operations role ensuring on-time shipments, proactive exception handling, and smooth end-to-end freight movement within a regional network.
Role type
Global Operations Associate (Logistics/Freight Forwarding)
Builds
End-to-end freight shipments (imports/exports) and intermodal movements for clients across 112 countries.
Domain
Global Trade, Logistics, Freight Forwarding
Required skills
Operations management, Logistics coordination, Freight forwarding knowledge, Data analysis, Problem-solving, Time management, Attention to detail, Compliance adherence, Client service mindset
Preferred skills
Adaptability to new technology, Standardization adoption, Relationship building
Technologies
Operational tools, Data analytics platforms
Responsibilities
Coordinate day-to-day operations with internal and external partners (carriers, vendors, customs), Solve client issues and develop solutions independently, Execute end-to-end movement of freight shipments, Monitor KPIs and SLAs to ensure quality delivery, Flag opportunities for process improvement, Avoid leakages and ensure cost-conscious behavior
Seniority
Mid-level, hands-on IC