Online Ordering Onboarding Representative - Spanish/English
Core
Own the go-live process for restaurants adopting Online Ordering, driving adoption and preventing churn.
Role type
Account Management / Customer Success Representative
Builds
Online Ordering platform adoption for partner restaurants
Domain
Food & Beverage / Restaurant Technology
Deliverable
product features
Required skills
Account Management, Sales, Customer Support, Spanish, English, Google Docs, Excel
Preferred skills
Upselling, Time Management, Prioritization
Responsibilities
Lead shop onboarding and configuration, deliver customer training, monitor portfolio health, manage retention and expansion opportunities, handle issues and requests, provide feedback based on shop conversations