Implementation Consultant (AUNZ)
Core
Lead strategic implementations for mid-market and enterprise companies, guiding them through the integration process to become long-term transacting users.
Role type
Senior Implementation Consultant (Professional Services)
Builds
Seamless onboarding and integration architecture for payments, billing, and money movement solutions
Domain
Financial technology / Payments infrastructure
Required skills
Strategic customer management, integration architecture design, change management, stakeholder alignment, technical workshop delivery, API documentation fluency, independent problem-solving, cross-functional collaboration, project planning, process improvement
Preferred skills
Growth stage internet/software company experience, project management, payments industry knowledge, API knowledge, SQL knowledge
Technologies
Stripe API, SQL
Responsibilities
Manage full onboarding cycles from contract signing to launch, design and implement integration architectures, serve as primary customer contact, lead technical workshops, assess organizational readiness, resolve implementation issues, partner with Sales and Engineering teams, maintain implementation plans and RAID logs, advise colleagues on complex matters, collaborate on process improvements
Seniority
Senior, hands-on IC
