Associate, Dasher & Logistics - Dasher Financial Strategy & Operations
Core
Building operations for a fintech banking program (Crimson) serving millions of Dashers, focusing on end-to-end program ownership, dispute resolution, and user onboarding.
Role type
Associate, Strategy & Operations (Fintech/Banking)
Builds
Crimson banking program (identity verification, onboarding, dispute operations, support tooling)
Domain
Fintech / Gig Economy / Last-mile logistics
Required skills
problem-solving, data analysis (SQL/Excel), cross-functional collaboration, vendor management, project execution, ambiguity tolerance
Preferred skills
experience in high-growth teams, fintech, banking, consulting, or strategy
Technologies
SQL, Excel
Responsibilities
Own core areas of the Crimson banking program end-to-end; turn ambiguous operational problems into structured plans; build monitoring mechanisms for proactive issue detection; manage external vendors and partners; own dispute operations, support performance, and complaint monitoring; drive identity verification, onboarding, and acquisition campaigns.
Seniority
Associate, early-career operator