Commercial Operations Associate
Core
Manage end-to-end commercial operations workflows for complex deals, including contract exceptions, margin analysis, and data backfills to support Stripe's growth.
Role type
Commercial Operations Associate
Builds
Operational workflows and reporting for Stripe's global business services
Domain
Financial technology / Commercial operations
Required skills
Analytical problem-solving, workflow management, cross-functional coordination, data quality control, process improvement, commercial/policy knowledge, AI tool usage
Preferred skills
Deal desk/revenue operations experience, CRM/pricing tool expertise, workflow automation
Technologies
Google Workspace, Salesforce, AI-enabled tools
Responsibilities
Manage end-to-end commercial operations workflows for complex and non-standard deals; Triage Deal Review requests and manage approval processes; Investigate and resolve discrepancies across commercial systems; Maintain accurate contract data by reviewing and backfilling agreements; Coordinate DDQ process with cross-functional dependencies; Monitor workflow performance and analyze operational gaps; Build operational reporting and actionable insights; Use AI-enabled tools to automate repetitive workflows
Seniority
Individual Contributor