Director, Digital Off-Premise & Catering
Core
Owns the off-premise P&L and channel strategy for catering, B2B workplace programs, and third-party marketplace channels (DoorDash, Uber Eats, Grubhub, ezCater) to drive revenue, margin, and guest experience.
Role type
Director, Commercial Growth & Operations
Builds
Off-premise revenue streams, marketplace storefronts, and catering operations for sweetgreen
Domain
Food service / Restaurant / Digital Commerce
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
P&L ownership, multi-year channel strategy, marketplace negotiation, catering operations leadership, cross-functional partnership, executive communication, data-driven decision making, team building, commercial growth scaling
Preferred skills
Restaurant/fast casual experience, high-volume retail experience
Technologies
DoorDash, Uber Eats, Grubhub, ezCater, Fooda
Responsibilities
Set annual and multi-year growth strategy across catering, B2B, and marketplace; define positioning and marketing budget for third-party platforms; negotiate commercial terms and contracts with partners; direct daily catering operations and labor models; define KPIs and evaluation methodology for off-premise success; partner with Marketing and Culinary on demand generation and menu decisions; lead and develop a high-performing team across catering and marketplace
Seniority
Director, hands-on IC with team leadership