Associate, Process Improvement
Core
Design, optimize, and implement operational processes and improvements to support organizational goals within the Network Operations team.
Role type
Associate, Process Improvement (Operations/Strategy)
Builds
Optimized internal workflows and operational procedures
Domain
Health Insurance / Operations
Deliverable
product features
Required skills
Project management, Data analysis, Process improvement methodologies (Lean, Six Sigma, Theory of Constraints), Stakeholder engagement, Risk mitigation, Workflow design
Preferred skills
Lean Six Sigma Green Belt certification, Engineering or Business Administration degree
Technologies
Excel, SQL, Python
Responsibilities
Lead end-to-end management of cross-functional projects and implementations, Evaluate departmental performance through data analysis and metric development, Collaborate with stakeholders to formulate change management and risk mitigation strategies, Mentor team members and promote professional development
Seniority
Individual Contributor, Mid-level