Senior Business Process Redesign Consultant - SCAN Temp
Core
Redesigning Claims, Enrollment, Provider Data, and Print & Fulfillment business processes to ensure seamless integration with a new core platform.
Role type
Senior Business Process Redesign Consultant
Builds
Optimized business processes and workflows for a nonprofit health organization serving older adults
Domain
Healthcare / Health Insurance Operations
Required skills
Process redesign, Change management, Stakeholder engagement, Project management, Data analysis, Process mapping, Continuous improvement frameworks, Microsoft Project, Microsoft Office suite, Healthcare payer operations knowledge, Medicare knowledge
Preferred skills
PMP certification, Lean or Six Sigma (Green/Black Belt), AI/ML/RPA integration experience, Advanced degree in Healthcare Administration or related field
Technologies
Microsoft Project, Visio, Power BI, Minitab, Access, Teams, Outlook
Responsibilities
Analyze and redesign business processes for seamless platform integration, Facilitate workshops to map current and future state workflows, Identify process inefficiencies and gaps, Support change management activities including training and communication, Monitor and report on project performance and risks
Seniority
Senior, hands-on IC