Customer Success Associate
Core
Post-sale Customer Success Associate managing high-touch enterprise accounts and scaled portfolio clients for a performance marketing platform.
Role type
Junior Customer Success Associate (Technical/Marketing)
Builds
One-to-one personalized marketing campaigns (email, SMS, onsite) for eCommerce brands
Domain
Performance Marketing / eCommerce
Deliverable
client delivery
Required skills
Data analysis, campaign execution, project management, cross-functional collaboration, operational improvement, AI tool usage
Preferred skills
eCommerce experience, email/SMS marketing, website analytics, marketing/analytics platforms
Technologies
Wunderkind platform, Google Analytics, Looker, Adobe Analytics
Responsibilities
Pull and analyze performance data to identify trends; Set up and optimize marketing campaigns; Coordinate with cross-functional teams; Create data-driven presentations; Support high-volume scaled accounts; Test new features and provide product feedback
Seniority
Entry-level (0-1 year experience)