Senior Manager, Collections

💼 Full-time💰 $104,000–$104,000🗓 2026-08-31 → 2026-09-28

Core

Lead and scale the Personal Loans collections team, managing third-party agency relationships and overseeing collections performance across delinquency stages.

Role type

Senior Manager, Collections (People Leadership)

Builds

Personal Loans collections program and team

Domain

Consumer Lending / Fintech

Deliverable

client delivery

Required skills

People leadership (managing managers), third-party agency management, collections compliance (FDCPA), cross-functional partnership, process building

Preferred skills

Fintech/digital lending experience, scaling collections from ground up, personal loans/unsecured lending expertise, automation/tech integration

Responsibilities

Build and hire the collections team, own collections program execution, manage third-party agency relationships, own performance reporting on KPIs, ensure regulatory compliance, build and evolve collections processes

Seniority

Senior, hands-on IC with people leadership

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About earnest

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status, disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.