Workspace Support Technician
Core
Deploy, configure, and repair hardware (laptops, desktops, mobile devices) and manage physical IT infrastructure for corporate employees.
Role type
Mid-level IT Workspace Support Technician
Builds
Hardware setups, device refreshes, and physical infrastructure for corporate users
Domain
Corporate IT / Hardware Support
Required skills
hardware imaging and deployment, component replacement, asset tracking, physical troubleshooting, shipping coordination, secure data destruction
Preferred skills
MDM/UEM platform experience, conference room AV support, ITAM/CMDB tools, CompTIA A+ certification
Technologies
Windows 10/11, CMDB, MDM/UEM platforms, AV equipment
Responsibilities
Image and deploy laptops/desktops/mobile devices; diagnose and repair hardware failures; manage printer infrastructure and network drops; coordinate hardware shipping for remote employees; maintain asset records in CMDB; ensure secure data destruction.
Seniority
Junior to Mid-level, hands-on IC
