Account Executive
Core
Managing key client relationships for a Pharmacy Benefit Management (PBM) team, ensuring delivery of high-quality pharmacy benefits and driving client satisfaction.
Role type
Senior Account Executive (PBM)
Builds
Pharmacy benefit solutions and operational enhancements for healthcare clients
Domain
Healthcare / Pharmacy Benefit Management
Deliverable
client delivery
Required skills
Client relationship management, PBM services knowledge, consultative account management, contract deliverable tracking, client escalation resolution, annual open enrollment management, trend analysis, cross-functional collaboration, project leadership, problem-solving
Preferred skills
Master's degree, advanced Excel/Google Sheets, PowerPoint/Google Slides
Responsibilities
Manage ongoing client touchbases and maintain logs; Serve as initial point of contact for operational inquiries; Lead quarterly and annual business reviews; Partner with implementation teams for new client launches; Gather client requirements for annual open enrollment; Identify trends and work with operations/vendors on preventative measures; Support standardization and operational enhancements; Resolve claims, benefit, and enrollment issues; Provide insights on industry trends.
Seniority
Mid-to-Senior, 5-8 years experience