Customer Engineer, Digital Native Bsuiness, Singapore
Core
Trusted technical advisor and primary architect of the customer journey, bridging technical strategy and business value for enterprise clients.
Role type
Quota-carrying Enterprise Customer Engineer (Technical Go-to-Market)
Builds
Cloudflare architectures, bespoke solutions, and migration blueprints for enterprise customers
Domain
Internet infrastructure, Network Security, Zero Trust, SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Enterprise network and security architecture design, Proof of Concept (PoC) definition and execution, technical validation and discovery, quota management and revenue alignment, technical Quarterly Business Reviews (QBRs), AI agent and LLM workflow automation, technical enablement and documentation
Preferred skills
Deep knowledge of Internet fundamentals (OSI, BGP, DNS, HTTP/2), expertise in WAF/Zero Trust/SASE, performance optimization, prompt engineering, coding in Python/JavaScript/Go, cloud-native developer platform fluency
Technologies
DNS, CDN, Zero Trust, Network Security, Workers, WAF, Terraform, Pulumi, RESTful/GraphQL APIs, LLMs
Responsibilities
Lead technical deep-dive discovery and map complex customer infrastructure to Cloudflare architectures; Define, scope, and deliver technical evaluations plans for PoCs and Validations; Provide oversight to technical onboarding and design structured migration blueprints; Carry a variable quota tied to new business acquisition and account growth; Act as a trusted technical advisor throughout the customer lifecycle; Leverage AI agents to automate routine tasks like RFP responses and telemetry monitoring; Partner with Enablement Team to design and govern technical resources and best practices
Seniority
Senior, hands-on IC with commercial accountability
