Risk Operations Associate, Partner Risk Operations (CDMX)
Core
Investigate partner and merchant activity, identify risks, and execute operational programs to meet financial partner and regulatory requirements.
Role type
Risk Operations Associate
Builds
Operational programs for financial partners and regulatory compliance
Domain
Fintech / Payments / Financial Services
Required skills
Risk investigation, decision-making, stakeholder communication, process improvement, critical thinking, documentation, autonomous work
Preferred skills
Fintech experience, financial partner/bank experience, fraud/chargeback/dispute experience, data analytics, cross-functional coordination, AI-assisted workflows
Technologies
AI-assisted workflows
Responsibilities
Investigate partner and merchant activity, identify relevant risks and facts, and take appropriate action based on established policies and sound judgment. Own complex cases from end to end, including research, decision-making, documentation, stakeholder communication, and follow-through. Serve as a subject matter expert for assigned operational processes and risk requirements. Liaise between financial partners and Stripe merchants. Identify gaps in systems, policies, and processes, then recommend and help implement practical improvements. Participate in weekly, monthly, quarterly, and annual business reviews for Partner Risk Operations. Use AI-assisted workflows appropriately to improve the quality, speed, and consistency of operational work.
Seniority
Mid-level, hands-on IC
