Customer Service Agent - Lithuanian Speaking
Core
Handle customer inquiries via email, chat, and telephone for Lithuanian and English-speaking users while managing accounts and ensuring player safety.
Role type
Customer Service Agent
Builds
Customer support interactions and account management for iGaming platforms
Domain
iGaming / Online Gambling
Deliverable
client delivery
Required skills
Lithuanian (fluent), English (fluent), written and verbal communication, customer service experience, Microsoft Office, multi-tasking, time management
Preferred skills
iGaming industry experience, Russian, Latvian, or Estonian language skills
Responsibilities
Respond to customer inquiries via email, chat, and telephone; manage customer accounts; translate promotional texts and surveys; follow player safety and responsible gaming policies
Seniority
Individual Contributor
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