Technical Account Manager, Billing
Core
Strategic technical support for Stripe's largest billing users, focusing on complex monetization models and operational challenges.
Role type
Senior Technical Account Manager (Billing)
Builds
Strategic consultations, operational solutions, and long-term loyalty for high-growth billing companies.
Domain
Financial infrastructure / Billing / Payments
Deliverable
client delivery
Required skills
Enterprise client relationship management, billing infrastructure expertise, API concepts explanation, SQL proficiency, technical troubleshooting, complex integration leadership, business-level communication
Preferred skills
Project management, process optimization, AI coding agents, Postman, Python, Webhooks, ETL, payments industry experience
Technologies
SQL, Postman, Python, Webhooks, ETL, xCode
Responsibilities
Develop deep relationships with key stakeholders via in-person meetings and technical planning; collaborate with Operations to enable gold-standard support experiences; implement operational solutions for fraud, disputes, and global expansion; lead user-facing meetings and create user-facing content; partner as a subject matter expert on billing; drive publication of user case studies.
Seniority
Senior, hands-on IC