Lead Learning Experience Designer
Core
Design and develop innovative digital learning experiences, capacity-strengthening resources, and performance support solutions for contributors across the Wikimedia movement.
Role type
Lead Learning Experience Designer (Product-focused)
Builds
Online courses, multimedia content, interactive experiences, and embedded guidance on WikiLearn and other platforms
Domain
Non-profit / Open Knowledge / Education Technology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Learning Experience Design, Instructional Design, User-Centered Design, Learning Science, Content Development, Accessibility Design, Cross-functional Collaboration, Rapid Prototyping, Data-Driven Decision Making
Preferred skills
Volunteer Community Management, Multilingual Audience Design, Product Design Methodologies, A/B Testing, Learning Analytics, Open Source Community Knowledge
Technologies
WikiLearn, Rise, Storyline, Camtasia, Adobe Creative Suite, Figma, Video Editing Tools, AI Content Generation Platforms
Responsibilities
Design and develop innovative digital learning experiences and performance support solutions; Partner with product teams and subject matter experts to identify learning needs; Determine the right learning approach for each opportunity; Develop learning experiences for tools, workflows, and governance; Rapidly prototype, test, and iterate on learning experiences; Evaluate learning effectiveness using feedback and data; Contribute to the evolution of the Foundation's learning strategy; Ensure learning resources reflect Wikimedia's values
Seniority
Senior, hands-on IC with autonomy