Operations Associate, Apprenticeship
On-site
Core
Support customer inquiries, troubleshoot issues, and maintain records for Stripe's financial infrastructure platform.
Role type
Operations Associate (Apprenticeship)
Builds
Customer support experience and operational processes for Stripe's users
Domain
Financial technology / Payments
Deliverable
client delivery
Required skills
Analytical thinking, problem solving, English communication, process orientation, self-starter, prioritization, cross-team collaboration
Responsibilities
Respond to customer inquiries via email, diagnose and troubleshoot customer issues, maintain accurate records of customer interactions, participate in training sessions and continuous learning initiatives