Key Account Manager - 12 month contract (Viator)
Core
Manage high-value global travel experience accounts to optimize product variety, pricing, and availability for Viator.
Role type
Senior Key Account Manager (B2B)
Builds
Strategic partnerships and optimized product portfolios for travel operators and agencies
Domain
Online Travel / Experiences Marketplace
Required skills
B2B account management, sales, negotiation, data analysis, industry knowledge, strategic planning, performance reporting, cross-functional collaboration
Preferred skills
Online Travel Agency (OTA) or operator experience
Technologies
Data analysis tools, CRM systems
Responsibilities
Lead as primary point of contact for high-value global accounts; Diagnose and address unique business opportunities; Negotiate favorable commercial terms; Monitor and analyze key performance metrics; Provide strategic updates to senior management; Champion issue resolution with internal teams