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Service Integration and Management Specialist - 10 month contract

Sydney, New South Wales💼 Contract🗓 2026-09-17 → 2026-09-27

Core

Define operational accountability frameworks, governance, and multi-vendor coordination for a complex technology and service transformation program.

Role type

Senior Service Integration and Management Specialist

Builds

Multi-vendor operating model and service delivery framework

Domain

Public sector IT / Service Management

Required skills

Service Integration and Management (SIAM), multi-vendor governance, KPI and SLA definition, vendor performance measurement, RFT development, tender evaluation

Preferred skills

Experience in mobile carrier environments, PSMB program experience

Technologies

Service management tooling

Responsibilities

Define Service Integrator and Managed Service Provider functions, develop multi-vendor governance requirements, define accountability models with KPIs and SLAs, develop cross-vendor reporting requirements, define service management tooling integration, support service delivery model development, participate in RFT evaluation

Seniority

Senior, hands-on IC

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