Sr. Client Success Manager, Advertising
Core
Strategic partner and main point of contact for advertising clients, ensuring they derive maximum value from MyFitnessPal's ad services and campaigns.
Role type
Sr. Client Success Manager (Advertising)
Builds
Advertising campaigns and client retention strategies for MyFitnessPal's ad-supported platform
Domain
Digital Advertising / Health & Wellness
Deliverable
client delivery
Required skills
Client relationship management, Campaign oversight, Onboarding & training, Strategic account growth, Performance reporting & analysis, Client advocacy
Preferred skills
Agency or media company experience, Knowledge of ad platforms (Google Ads, Meta Ads, DSPs), Fortune 500 client experience, Marketing attribution models
Technologies
Salesforce, Asana, Google Ads, Meta Ads, DSPs
Responsibilities
Develop and maintain long-term relationships with assigned clients; Partner with internal teams to ensure timely campaign execution; Lead onboarding and training for new clients; Identify upsell and cross-sell opportunities; Deliver campaign performance reports and insights; Represent client voice internally to influence product and process development.
Seniority
Senior, hands-on IC