Contract Management Analyst
Core
Support Deal Desk contract review, Salesforce data accuracy, quote-to-cash controls, and downstream operational readiness for LogicMonitor and Catchpoint processes.
Role type
Contract Management Analyst
Builds
Accurate deal documentation and validated contract data for billing, provisioning, and customer lifecycle workflows.
Domain
IT Infrastructure Management / SaaS
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Contract review, Salesforce data validation, CPQ quote configuration, deal documentation analysis, cross-functional coordination, process improvement, SLA tracking, data reconciliation
Preferred skills
AI tool usage for documentation and analysis
Technologies
Salesforce, CRM, CPQ systems, ticketing systems
Responsibilities
Review contracts and deal documentation for new logos, renewals, upsells, cancellations, and replace transactions; Validate signed order forms, contract terms, CPQ configurations, opportunity details, ACV/ARR values, product quantities, and service dates; Assign, track, and update contract review requests through Deal Desk queues and Salesforce reports; Identify missing signatures, incorrect quote stages, mismatched product details, or approval gaps; Coordinate with Sales, Deal Desk, Finance, Billing, Legal, Customer Success, and Provisioning teams to resolve discrepancies; Support audit readiness, reporting, and quality checks across quote-to-cash processes; Recommend improvements for recurring contract review issues and process inefficiencies.
Seniority
Mid-level, hands-on IC
