Senior Customer Engineer, Territory - North East
Core
Quota-carrying technical advisor driving full-lifecycle commercial outcomes, from discovery and PoCs to onboarding, expansion, and retention for enterprise customers.
Role type
Senior Customer Engineer (Quota-carrying)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and technical strategies for Security, Networking, and Developer Platforms.
Domain
Cloud Security, Networking, Edge Computing, SaaS
Deliverable
product features
Required skills
Enterprise architecture design, Web security, DNS and DDoS mitigation, Cloud infrastructure, Serverless and edge computing, SaaS metrics, C-level stakeholder management, Technical presentation
Preferred skills
AI-augmented workflow automation, RFP/Security questionnaire handling, Telemetry analysis
Technologies
Cloudflare Security, Networking, Developer Platforms, AI agents
Responsibilities
Lead technical discovery and build bespoke architectures; Drive customer onboarding, technical health, and expansion strategy; Carry variable quota for new business and account growth; Conduct Quarterly Business Reviews (QBRs) for C-level executives; Automate routine tasks using AI agents.
Seniority
Senior, quota-carrying IC
