Senior Customer Engineer, Majors - Detroit, MI
Core
Senior Customer Engineer acting as a quota-carrying technologist and trusted advisor to drive technical go-to-market strategy, from initial discovery through long-term adoption and account expansion.
Role type
Senior quota-carrying Customer Engineer (Solutions Engineering)
Builds
Bespoke architectures, Proof of Concepts (PoCs), and technical onboarding for enterprise customers across Security, Networking, and Developer Platforms.
Domain
Internet Security, Networking, Cloud Infrastructure, Enterprise SaaS
Required skills
Technical acumen in web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, enterprise architecture, quota-carrying sales experience, SaaS metrics, C-suite communication, stakeholder management
Preferred skills
Cloudflare AI Stack experience (Workers AI, AI Gateway, Vectorize), LLM orchestration, RAG architectures, Python/JavaScript scripting
Technologies
Cloudflare Workers AI, AI Gateway, Vectorize, Python, JavaScript
Responsibilities
Lead technical discovery, build bespoke architectures, and deliver PoCs; oversee technical onboarding and implementation; carry variable quota for new business and account growth; lead Quarterly Business Reviews (QBRs); automate routine tasks using AI agents.
Seniority
Senior, hands-on IC with commercial accountability
