Enterprise Account Operations Associate
Core
Design and execute operational processes to onboard, launch, and support enterprise hotel partners at scale, optimizing portfolio supply and driving partner success.
Role type
Senior IC Enterprise Account Operations Associate
Builds
Operational workflows, onboarding processes, and supply optimization initiatives for enterprise hotel groups
Domain
Travel / Hospitality / Enterprise B2B
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
process design and scaling, stakeholder management, project execution, data analysis, ambiguity navigation, ownership mindset, cross-functional collaboration
Preferred skills
SQL, advanced Excel/Google Sheets, large dataset management
Technologies
SQL, Excel, Google Sheets
Responsibilities
Coordinate and execute onboarding and rollout of new hotel groups and properties; Build, document, and continuously improve operational processes and workflows; Identify gaps and inefficiencies to proactively recommend solutions; Manage projects involving multiple internal and external stakeholders; Support portfolio-level supply optimization and platform education initiatives; Use data and reporting to identify opportunities and inform operational decisions
Seniority
Senior, hands-on IC