SDC Manager, GTM Accelerate
Core
Lead a team of Implementation Specialists to provide technical guidance, troubleshoot issues, and ensure successful user implementations of Stripe's financial infrastructure platform.
Role type
Senior IC SDC Manager (Professional Services)
Builds
High-quality integrations and strategic value for enterprise and startup customers using Stripe.
Domain
Financial technology / SaaS / Professional Services
Deliverable
client delivery
Required skills
Team leadership, project delivery management, capacity planning, cross-functional coordination, process improvement, operational mindset, analytical problem solving, stakeholder management
Preferred skills
Experience in high-growth technology environments, infrastructure/platform/SaaS domain expertise
Technologies
Stripe platform
Responsibilities
Hire, lead and develop a team of Implementation Specialists; Oversee project delivery and SLA compliance; Manage team capacity and resource allocation; Coordinate escalations across Product, Sales, Engineering, and Professional Services; Manage onboarding and training for new team members; Identify opportunities to improve processes; Collaborate with cross-functional teams to deliver high-impact initiatives.
Seniority
Senior, hands-on IC with team leadership
