Operations Manager, Stripe Delivery Centre
Core
Design, implement, and grow Stripe's global operations for user support, recruiting and managing a team of Operations Associates to deliver high-quality user experiences.
Role type
Senior Operations Manager (Team Lead)
Builds
Global user support operations and team capabilities
Domain
Financial technology / Customer support operations
Required skills
Team recruitment and management, operational process improvement, data-driven performance analysis, cross-functional partnership, risk mitigation, goal setting and coaching
Preferred skills
Building and scaling new teams from zero, launching new processes in high-growth tech environments
