Temporary Key Lead, Soho
Core
Support store leadership in creating exceptional customer and employee experiences within a beauty retail environment.
Role type
Retail Store Key Lead
Builds
Glossier retail store operations and customer experiences
Domain
Beauty / Retail
Deliverable
product features
Required skills
Team leadership, customer experience coaching, operational management, shift scheduling, vendor liaison, community partnership building
Preferred skills
People-first culture advocacy, inclusive environment fostering, business KPI communication, visual merchandising standards
Responsibilities
Support employee culture and model company values, manage daily coverage and shift meetings, coach customer service principles, handle ad hoc customer accommodations, uphold operational standards, reinforce business KPIs, manage opening/closing duties
Seniority
Mid-level, hands-on IC