Senior Product Operations Manager, Auth0
Core
Provide operational, logistical, and project support to the Chief of Staff and Auth0 Product Leadership team to foster a high-performing product organization.
Role type
Senior Product Operations Manager
Builds
Scalable workflows, internal knowledge bases, and operational rhythms for the Auth0 Product team.
Domain
SaaS Identity & Access Management (IAM)
Deliverable
Dashboards & analysis
Required skills
Strategic program & project management, SaaS product tool administration, AI-powered workflow automation, cross-functional stakeholder alignment, process optimization, data analysis
Preferred skills
Experience with Jira, Pendo, Heap, Asana, Confluence, Google Workspace, Lucid Chart, Slack
Technologies
Jira, Pendo, Heap, Asana, Confluence, Google Workspace, Lucid Chart, Slack
Responsibilities
Lead cross-functional projects and maintain alignment for major product initiatives; Develop and maintain onboarding and continuous learning programs for the Product organization; Drive product communications including newsletters and org all-hands; Foster operational excellence by building internal documentation and optimizing performance metrics; Own administration and governance of core product tooling and access controls; Leverage AI tooling and LLMs to automate administrative tasks and streamline processes
Seniority
Senior, hands-on IC