Senior Product Operations Manager
Core
Building and running operating systems, cadences, and frameworks to help a multi-product SaaS portfolio scale, align cross-functional teams, and drive product decisions.
Role type
Senior Product Operations Manager
Builds
Product operating cadence, prioritization frameworks, tooling strategy, launch readiness practices, and competitive intelligence.
Domain
B2B SaaS / Education Technology
Deliverable
product features
Required skills
Systems thinking, analytical rigor, cross-functional collaboration, data synthesis, executive communication, ambiguity management, AI tool usage
Preferred skills
B2B SaaS with institutional buyers, multi-product portfolio experience, competitive intelligence, private equity scaling environment
Technologies
Pendo, Gong, Salesforce, Jira, Confluence, product roadmap tools, spreadsheets
Responsibilities
Own product operating cadence including planning rhythms and launch readiness; Build prioritization and decision frameworks; Improve product management tooling strategy; Partner with teams to reduce operational friction; Run win/loss and churn synthesis; Turn usage data and feedback into decision-ready insights; Create self-serve dashboards and health views; Stand up automated product-health monitoring; Define AI-enabled workflow standards.
Seniority
Senior, hands-on IC