Senior Product Manager
Core
Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-premises deployments, and lead product definition for the agentic layer enabling AI agents to act autonomously in production environments.
Role type
Senior Product Manager for AI and Automation
Builds
PagerDuty's Automation Platform (Workflows, Actions, Connectors) and agentic automation experience for autonomous SRE agents
Domain
Digital Operations Management, SRE, DevOps, Enterprise Automation, Frontier AI
Deliverable
production ML models | product features
Required skills
Product management experience shipping customer-facing software at scale, Deep fluency in SRE and DevOps domain, Hands-on experience with workflow automation and integration platforms, Ability to reason about authorization models and trust delegation, Strong technical aptitude for API specs and telemetry, Managing ambiguous multi-stakeholder roadmaps
Preferred skills
Experience building AI/ML-powered product features or agentic systems, Prior work with authorization frameworks, Background at observability or incident management companies, Familiarity with on-premises or hybrid deployment models
Technologies
Workflows, Actions, Connectors, SaaS, on-premises, Kubernetes operators, low-code/no-code builder products
Responsibilities
Define and drive the multi-year roadmap for Workflows and Actions, Lead product definition for the agentic layer, Define interaction models for autonomous SRE agents, Work with engineering to define trust and safety boundaries, Partner with AI/ML teams to ensure domain differentiation, Own customer-facing surface of agentic authorization
Seniority
Senior, hands-on IC
