Senior IT Specialist, Executive Technology
Core
Single-threaded DRI for the technology needs of the CEO's direct reports (E-Staff) in the US Pacific time zone, managing end-to-end digital journey from onboarding to offboarding.
Role type
Senior IT Specialist (Executive Technology)
Builds
Seamless digital experience and high-stakes event support for executive leadership
Domain
Enterprise IT / Executive Support / AV Technology
Required skills
End-to-end IT ownership, AV expertise, proactive system monitoring, confidential data handling, stakeholder management, automation implementation, global travel support, incident escalation
Preferred skills
AI/automation trends knowledge, white-glove service mindset, discreet judgment, relationship building
Technologies
Jira, PagerDuty, Zoom Rooms, Teams rooms, QSYS, DSPs, eSIM, Verizon, T-Mobile
Responsibilities
Act as primary DRI for designated executives providing global assistance; Build relationships with executives, EAs, and support teams; Execute pre-Day-1 onboarding and device provisioning; Manage white-glove incident response and after-hours escalation; Conduct proactive device health checks and support high-stakes events; Maintain global device logistics and travel readiness
Seniority
Senior, hands-on IC
