Sales Engineer (Customer Success)
Core
Qualify and close opportunities with customers and partners by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs).
Role type
Sales Engineer (Customer Success)
Builds
Datadog observability and security platform for the AI era
Domain
SaaS / Observability / Cloud Infrastructure / AI
Deliverable
product features
Required skills
technical sales, product demonstrations, POCs, web development knowledge, DevOps monitoring, cloud architecture, feature prioritization, customer onboarding, problem solving
Preferred skills
competitive knowledge building, creative technical challenge solving, travel management
Technologies
modern web development, DevOps monitoring, cloud architecture
Responsibilities
Partner with sales to articulate value proposition and strategy, deliver technical presentations to potential clients, collaborate with product team on feature requests, assist clients with onboarding and roadblocks, resolve customer concerns and escalate bug issues, think creatively about technical challenges in the pre-sales life cycle
Seniority
Entry-level to Mid-level, hands-on IC
