Principal Product Manager
Core
Building a foundational unified merchant experience platform (onboarding, configuration, AI automation) for 1,500+ enterprise retailers to enable other product teams.
Role type
Principal Product Manager (Platform/Shared Services)
Builds
A unified merchant experience platform serving internal Narvar product teams and external enterprise retailers.
Domain
B2B2C SaaS / E-commerce / Post-purchase experience
Deliverable
production ML models | product features
Required skills
Platform product strategy, end-to-end ownership of complex B2B2C SaaS products, product-led growth (onboarding/self-service), UX research, cross-team influence without authority, technical fluency (APIs/data models), e-commerce domain expertise.
Preferred skills
LLM/agent-powered feature experience, scaling product-led growth in enterprise, B2B retail technology background.
Technologies
AI agents, workflow automation, API schemas, data models.
Responsibilities
Define and launch the first generation of a unified merchant experience platform; own merchant onboarding and self-service experiences; ship AI-powered agents and workflows; manage permissions, entitlements, and shared services; break big problems into small releases and prototype; partner across product teams to drive adoption of shared capabilities.
Seniority
Principal, hands-on IC
